Unplug all USB devices except mouse, keyboard and My Passport drive. This fix worked: Go to Western Digital and download the update file. Western Digital My Passport not recognized in Windows 10 FIX.
![]() My Passport Not Loading Solid Light Mac Has StartedYou can now drag and drop files into (and from) the Public folder using Windows Explorer. Double-click the Public folder. Hopefully, the hard drive has shown up now. It should look as though your Mac has started again if it has, release the keys when you hear the second startup chime. Physical Description As shown in figure 2, the My Passport To do this, shut down or restart your Mac, switch it back on and immediately press these four keys together for at least 20 seconds: Option, Command, P, and R.Navigate to content that you would like to share Tap on the media type on the bottom of the navigation window to switch between views Photos, Music and Video files can be filtered for easily finding those media types Navigate by tapping on files and folders to browse and access content Share link – this option will generate an email with a link that can be forwarded and shared by others Choose the ‘Share’ option on the ‘Action Menu’ Select the files you would like to share Click on the ‘gear icon’ to bring up the devices dialogue box Click on the My Cloud device (located at the top left of the screen) Each family member or friend will have their own password protected ‘Share’ to store and access files.To add family or friends and give them access to store and access files on a My Cloud: How to add family and friends to your My CloudHow To Add Family And Friends To A My CloudFamily and friends can become ‘users’ of a My Cloud. How to access the My Cloud's web DashboardBack up all or selected file categories using WD SmartWareTo use WD SmartWare to back up file categories - either all or just certain ones, do the following:Action 1: Download and install WD SmartWare That user will receive an email with instructions on how to create their account Enter the new users first name and email address For the device you would like to add a user to, tap on the ‘gear’ icon Access the My Cloud app menu by swiping right on the edge of the screen The new user will receive an email with instructions on how to confirm their email address and a link to connect to MyCloud.com with access If your computer has more than one internal hard drive or drive partition, click the arrow below your computer icon and select the desired item from the dropdown menu If you have more than one WD device connected to your network, select the one you want to use for backup On the Home screen, do the following depending on your setup: From the popup menu, select WD SmartWare From the system tray, click the WD QuickView icon Launch WD SmartWare by doing the following: Windows PC: In the left pane of Windows Explorer, click the My Passport Wireless drive. Open Windows Explorer (PC) or the Finder (Mac). Connect your My Passport Wireless drive to your computer using a USB cable. Click next to specific categories to back up only those categoriesNote: A checkmark indicates a category selected for backupHow to add content to your drive from a computerCopy files from your computer to your My Passport Wireless drive using a USB cable.This is the fastest way to get content onto your drive. In the Detailed View section, do one of the following: Mac: In the left pane of the Finder, in the SHARED section, click MyPassport. Windows PC: In the left pane of Windows Explorer, click Network and then click MyPassport. Default name is MyPassport. Go to your computer's Wi-Fi settings and connect to the My Passport Wireless network. Drag files from your computer to the drive.From a Computer - Using a Wireless ConnectionWirelessly copy files from your computer to your My Passport Wireless drive. Make sure the WD My Cloud app is installed on your mobile device. Drag files from the SD card to the My Passport Wireless drive.From an SD Card – Using the WD My Cloud Mobile App (iOS)Import all files on an SD card to your drive using the WD My Cloud mobile app. Insert the SD card into your My Passport Wireless drive.The SD card contents will be available in the SD share. Default name is MyPassport. Go to your computer’s Wi-Fi settings and connect to the My Passport Wireless network. In the Devices section, tap the settings icon. In the Already Added section, swipe MyPassport and tap the settings icon.From an SD Card – Using the WD My Cloud Mobile App (Android) Tap the menu icon in the top left corner. On your mobile device, launch the WD My Cloud mobile app. Launch WD SmartWare and select your My Passport Wireless as the backup destination. Connect your computer and your My Passport Wireless drive with a USB cable. Download and install the WD SmartWare software on your computer. How to add content to your drive from a Wi-Fi CameraProtect your data by backing up files stored on your computer to the My Passport Wireless drive.Back Up File Categories Using WD SmartWare In the System and Security category, click Backup Your Computer. On your PC, click Start > Control Panel. Make sure that WD SmartWare is set to perform a file backup.Back up data to the drive using Windows Backup - a feature in Windows 7 (Professional and Ultimate). Click Advanced View and select the file categories you want to back up.Back Up Files and Folders Using WD SmartWare Microsoft office 2011 for mac license keyWhen prompted, select an option, and then click Next. When prompted to select where you want your backup saved, click My Passport, and then click Next.
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